Residential Service Overview
With over 70 years of industry experience, O’Connor Plumbing has been helping thousands of businesses and homeowners in the DC Metro area with all of their plumbing needs. Our technicians are second to none, and can quickly and efficiently diagnose any and all of your plumbing problems and save you money at the same time!
Plumbing emergencies can happen at any time, so rest assured O’Connor Plumbers are there when you need us. At O’Connor Plumbing, we understand that your time is valuable, so we offer extended hours of operation at no additional charge.
Up Front Pricing
At O’Connor Plumbing, we believe the fair way to do business is to offer our customer’s pricing BEFORE any work is done. We charge by the job, not by the hour. That way you, the customer, can chose one of the options our technician offers, while remaining in charge of how much you spend. No surprises. We will always keep you informed throughout your entire service call.
Highly Trained Technicians
All of our plumbing technicians are licensed. We hire and train only the best and most knowledgeable technicians available, so you can rest assured that your technician comes with years of experience and the customer service training to provide you with a wonderful experience.
We Respect Your Home and Property
Your home is your castle. It may be the most expensive item you will ever purchase. Our promise to you is that we will protect your investment in everything that we do. We make sure we always wear shoe covers and lay down drop cloths to protect your floors and carpet. All of our service vehicles carry a “clean up kit” to use after a job has been completed. We use antibacterial spray and clean paper towels to clean surfaces we touch and the inside of cabinets we may have worked in. You never have to worry about a mess when our plumbers are on the job!
Our Plumbing Services Are Guaranteed
Every item we provide and install and every service we perform in your home carries a warranty. Many of the products we provide and install carry a 44 year warranty. All guarantees and warranties will be covered at the time of service before any work is done. No surprises.
On Time Service Guaranteed Or You Don’t Pay!
Our goal is to be on time, all the time! We realize that your time is very valuable. Often it seems like there’s never enough hours in the day. If we are ever late for our promised service window, we will waive the diagnostic fee. That means the time we spend to provide you with a professional diagnosis of the issue, and provide our findings, and pricing options to you in writing is absolutely free.
Nights, Weekends and Holiday Coverage
Plumbing problems don’t always occur Monday through Friday 9-5. In fact, many times these issues develop when you least expect them. We realize that more than anyone, that’s why we offer extended hours of operation at no additional fee. We have technicians available 24 hours a day, every day of the year to accommodate those emergencies. We’ll be there when you need us.
Our Staff Will Show Up In Appropriate Uniforms
Every one of our plumbing technicians and apprentices takes pride in their appearance. We will show up to your scheduled appointment dressed in a full and complete uniform.
We Drive Fully Stocked Trucks
Your time is valuable, so we promise to show up to your home in a clean and lettered service vehicle with all of the materials and tools to complete nearly every type of residential service call. This nearly eliminates return calls and time wasting trips to supply houses, hardware stores or our shop to pick up materials.
Specialized Tools and Equipment
O’Connor Plumbing has many specialized tools that many other plumbing contractors do not. Tools like fiber optic sewer and drain cameras to locate and see issues and 4,000 PSI water jet trucks to help maintain proper flow of your main drain line and clear difficult stoppages that electric snakes alone are unable to clear. Varying sizes and types of electric drain cleaning machines to keep every drain open and flowing. Underground Pipe leak detection equipment and many specialized tools to assist us with properly diagnosing problems and effectively and efficiently eliminating them!